Legal
Refund and Cancellation Policy
Last updated: [Date]. Cancelling should be as easy as joining — here is exactly how it works.
1. Cancelling your membership
You can cancel at any time from the billing page in your account. There is no cancellation fee, no minimum term, and no need to email or call anyone.
Cancellation stops future payments. It does not trigger an automatic refund of the period you are currently in.
2. What happens to your access
When you cancel, your membership stays active until the end of the billing period you have already paid for. After that, premium resources are locked and your account moves to a free account.
Your account and saved list are kept, so if you rejoin later everything you saved is still there. Documents you already customized and used in your business remain yours.
3. Refunds
[Placeholder — set your refund position here and have it reviewed before launch. State plainly whether you offer refunds, within what window, and on what conditions. Whatever you choose, describe it in one clear sentence rather than qualifying language.]
Where a refund is agreed, it is returned to the original payment method within [5–10] working days, depending on your bank or card issuer.
4. Statutory rights
[Placeholder — some jurisdictions give consumers a statutory cancellation or cooling-off right for digital services, and rules differ depending on whether the buyer is a consumer or a business. Have a qualified professional confirm what applies to you and record it here.] Nothing in this policy removes rights you have by law.
5. Failed and duplicate payments
If a payment fails, we may retry it and may pause access until it clears. Update your card on the billing page to restore access. If you are charged twice for the same period through an error on our side, contact us and we will refund the duplicate charge in full.
6. Price changes
If the membership price changes, existing members will be told by email at least [30] days before the new price applies, with time to cancel first.
7. Accounts we close
If we close an account for a serious breach of the Terms of Service, no refund is due for the remaining period.
8. Contact
Billing questions: [support@yourdomain.com]. Include the email address on your account so we can find it quickly.
