Members onlySOPs and Checklists

SOP: Onboarding a New Client

The standard first two weeks for every new customer, from signature to first deliverable.

Best for

Service businesses of any size.

Use this when

Triggered the moment a proposal is accepted.

Preview

Purpose

To give every new customer a confident, consistent start, gather what's needed to do the work, and set expectations that hold for the rest of the relationship.

The rest of this resource is for members

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This resource is general educational information, not legal, financial, tax, or HR advice. Review anything you send or publish against the rules that apply to your industry and location, and consult a qualified professional when the stakes are high.

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